Teltonika RUT/RUTX upgrade procedure

Preface

Currently, the following Teltonika RUT/RUTX routers are supported:

For the full list of supported device production codes, see Production Codes.

RUT Routers

RUTX Routers

Hint

This guide on how to upgrade the firmware showcases the upgrade procedure on RUTX12.
It works for all supported RUT and RUTX routers with minimal changes.

The RUTX12 is a dual-modem router that recently got support for Unwired Edge Cloud OS.

RUTX12 Specs

  • E-Mark Certified

  • Quad-core ARM Cortex A7, 717 MHz

  • 256 MB, DDR3 RAM

  • Integrated 256 MB, SPI Flash

  • 1x WAN port, 3x LAN ports, 10/100/1000 Mbps

  • 2x 4G Modem, Quectel EG06-E Cat 6 up to 300 Mbps, 2x SIM slots

First setup

Warning

The password you setup is unimportant as we are going to install Unwired Edge Cloud OS. It will NOT persist the firmware upgrade!

Hint

You might need to fully reset the device if it was already flashed to a different OS, or want a clean device.

Factory reset

Please refer to the official docs for factory resetting the devices:

The reset procedure you need to follow is the one at the bottom of the document, named Bootloader menu. This ensures a full reset of the device, even if it’s not accessible or bootable.

Hint

On RUTX devices, the suggested time you need to hold the reset button during startup is too short. You actually need to hold it down for around 10 seconds.

Upgrade procedure

Firmware image download

You can find the firmware images for RUT/RUTX routers at this link. Make sure to get the latest one for your device.

Hint

Please use images ending with -factory.ubi to avoid upgrade rejection issues. the filename has the following syntax.

unwired-21.02-NN-ipq40xx-generic-teltonika_rutx12-squashfs-nand-factory.ubi

  • unwired, indicating it’s an Unwired Edge Cloud OS build

  • 21.02, the major revision number

  • NN (for example, 118), the minor revision number (pick the highest one!)

  • Device architecture

    • ipq40xx-generic for RUTX routers

    • ramips-mt76x8 for RUT routers

  • Device model type, e.g. teltonika_rutx12

  • The rest of the string contains package type and info

Important

  • RUT950 and RUT955 share image: *teltonika_rut950_rut955-squashfs-factory.bin

    • Revision H7V3C0 requires the h7v3c0 image: *teltonika_rut950_rut955-h7v3c0-squashfs-factory.bin

  • RUT951 and RUT956 share image: *teltonika_rut951_rut956-squashfs-factory.bin

Firmware installation

Login to the RutOS Admin, then head over to the System section on the left hand side menu.
There, you’ll find a Firmware submenu. Hover on it, and Upgrade should appear. Click on it to open the firmware upgrade page.

Warning

The lowest supported RutOS firmware version is RUTX_R_00.07.04.3 for RUTX devices. If your device is running an older firmware version, it must be upgraded to a recent RutOS version first.

There could be slight differences in style for the admin panel, depending on the preinstalled RutOS version.

Important

In the firmware upgrade page, under the FLASH NEW FIRMWARE IMAGE section, make sure the settings are as follow:

  • Update from: File

  • Keep settings: off or unchecked

Then, press on the BROWSE button, to select the firmware image you downloaded in the previous document section. Make sure it ends with -factory.ubi to avoid upgrade rejection issues.

If the file provided is correct, you’ll be prompted with a confirmation page.
Confirm by pressing the PROCEED button and continue.

Hint

Depending on your needs, you might want to update the Modem’s firmware. This is optional, needs a very stable internet connection (can’t be done on 4G/5G) and there is currently no way of updating the Modem through Unwired Edge Cloud OS.

If you need to update it after upgrading to the Unwired Edge Cloud OS, you will have to downgrade back to the stock firmware. Please refer to this section.

The procedure is carried out on the same page as the regular firmware update; however, it will only be available if there actually is a new firmware for the Modem.

Before you start, select the Modem updater from the update type selector and repeat the procedure as shown in the previous section.

Post-upgrade checks

After confirming the upgrade, you will be redirected to a generic loading page. The only indication of the upgrade status now are the LEDs on the device itself.

Signal indicator bars (the ones with “growing” bars on top, directly over the SIM1 slot), should start blinking back and forth for a short period of time, like KITT.

To verify that the upgrade was successful:

  1. The LEDs integrated in the switch should quickly flash for around 1 second.

  2. Look for the modem status LEDs:

    • They should start blinking first, indicating bootup

    • The left one should blink, the center one should blink too, a little slower.

  3. After the first successful boot, the WiFi LED should start blinking rapidly, then slower.

  4. If you’ve got (a) SIM(s) inserted, there’s no PIN to unlock the SIM(s), and it’s known to be working on the operator’s default APN settings, the LEDs surrounding the related slot should light up and indicate signal, plus wireless tech used.

  5. Once the device is up and running, the WiFi LED should permanently stay on.

Register the device

Once the firmware upgrade goes through, you can register the device in the Unwired Edge Cloud Console. Make sure to either:

  • have a supported SIM inserted in one of the slots, or

  • connect the device through the WAN port to a network with DHCP and Internet access, just like you would connect a regular computer.

Please refer to this section for instructions on how to add your device.

Warning

Due to technical limitations, for all RUTX devices the lan1 interface in the Unwired Edge Cloud Console represents all physical LAN ports on the device. Also, using the same VLAN ID on both LAN and Uplink interfaces is currently NOT possible.

This will change in future firmware releases, all ports (lan2, lan3, lan4 if present) should be selected in the Unwired Edge Cloud Console.

For registering your device, you’ll have to use the MAC printed on it and the correct type.

Refer to the following table to get the exact device model type for your device:

Device

Unwired Edge Cloud Console model type

RUT241

UW-RUT241

RUT950

UW-RUT950

RUT951

UW-RUT951

RUT955

UW-RUT955

RUT956

UW-RUT956

RUTX11

UW-RUTX11

RUTX12

UW-RUTX12

RUTX14

UW-RUTX14

RUTX50

UW-RUTX50

Hint

You can find the MAC address on the box your device came in, or on a label on its underside (see picture).

Production Codes

Currently, the following Teltonika RUT/RUTX routers are supported:

RUT Production Codes

Router Model

Production Codes

RUT241

RUT241 0***
RUT241 1*** (unverified)
RUT241 2*** (unverified)
RUT241 3*** (unverified)
RUT241 5*** (unverified)
RUT241 6*** (unverified)

RUT950

RUT950 0*****
RUT950 H*****
RUT950 H7V3C0 (use h7v3c0 image)
RUT950 T***** (unverified)
RUT950 U***** (unverified)

RUT951

RUT951 0*****
RUT951 1*****

RUT955

RUT955 0*****
RUT955 H*****
RUT955 H7V3C0 (use h7v3c0 image)
RUT950 T***** (unverified)

RUT956

RUT956 0*****
RUT956 1*****
RUT956 2*****
RUT956 3***** (unverified)

RUTX Production Codes

Router Model

Production Codes

RUTX11

RUTX11 0*****

RUTX12

RUTX12 0*****

RUTX14

RTUX14 0*****

RUTX50

RUTX50 0*****