Teltonika RUT/RUTX upgrade procedure

Preface

Please refer to Teltonika for a comprehensive overview about the currently supported devices.

This guide showcases the upgrade procedure on RUTX12.
It works for all supported RUT and RUTX routers with minimal changes.

First setup

Warning

The password you set in RutOS is NOT important as we are going to install Unwired Edge Cloud OS. It will NOT persist the firmware upgrade!

Hint

You might need to factory reset the device if it was already flashed to a different operating system or if you want to start with a clean device.

Please refer to Factory Reset for details.

Upgrade procedure

Firmware image download

You can find the firmware images for RUT/RUTX routers at the Unwired Public Downloads. Make sure to get the latest one for your device.

Additional details can be found at Firmware Image Download.

Important

  • RUT950 and RUT955 share image: *teltonika_rut950_rut955-squashfs-factory.bin

    • Revision H7V3C0 requires the h7v3c0 image: *teltonika_rut950_rut955-h7v3c0-squashfs-factory.bin

  • RUT951 and RUT956 share image: *teltonika_rut951_rut956-squashfs-factory.bin

Note on modem firmware upgrade

Warning

There is currently no way of updating the modem through Unwired Edge Cloud OS.

Depending on your needs, you might want to update the modem’s firmware prior to upgrading to the Unwired Edge Cloud OS.
This is optional and needs a very stable internet connection (e.g. this cannot be done on 4G/5G).

The procedure is carried out on the same page as the regular firmware update; however, it will only be available if there actually is a new firmware for the modem available.

Select the modem updater from the update type selector and repeat the procedure as shown in the previous section.

If you need to update it after upgrading to the Unwired Edge Cloud OS, you will have to downgrade back to the stock firmware. Please refer to Factory Reset.

Firmware installation

  1. Login to the RutOS Admin.

  2. Head over to the System section on the left hand side menu.

  3. Find the Firmware submenu.

  4. Hover on it, and Upgrade should appear.

  5. Click on it to open the firmware upgrade page.

    Warning

    The lowest supported RutOS firmware version is RUTX_R_00.07.04.3 for RUTX devices.
    If your device is running an older firmware version, it must be upgraded to a recent RutOS version first.

    There could be slight differences in style for the admin panel, depending on the preinstalled RutOS version.

    Important

    In the firmware upgrade page, under the FLASH NEW FIRMWARE IMAGE section, make sure the settings are as follow:

    • Update from: File

    • Keep settings: off or unchecked

  6. Then, press on the BROWSE button, to select the firmware image you downloaded in the previous document section.
    Make sure it ends with -factory.ubi to avoid upgrade rejection issues.

  7. If the file provided is correct, you’ll be prompted with a confirmation page.
    Confirm by pressing the PROCEED button and continue.

  8. After confirming the upgrade, you will be redirected to a generic loading page.
    The only indication of the upgrade status now are the LEDs on the device itself.
    Please allow for at least 15 minutes for the update to complete and continue with the post-upgrade checks.

Post-upgrade checks

Signal indicator bars (the ones with “growing” bars on top, directly over the SIM1 slot), should start blinking back and forth for a short period of time, like KITT.

To verify that the upgrade was successful:

  1. The LEDs integrated in the switch should quickly flash for around 1 second.

  2. Look for the modem status LEDs:

    • They should start blinking first, indicating bootup

    • The left one should blink, the center one should blink too, a little slower.

  3. After the first successful boot, the WiFi LED should start blinking rapidly, then slower.

  4. If you’ve got (a) SIM(s) inserted, make sure that

    • there is no PIN required to unlock the SIM(s)

    • the SIM card is known to be working on the operator’s default APN settings

    • then the LEDs surrounding the related slot should light up and indicate the signal level plus the wireless technology used.

  5. Once the device is up and running, the WiFi LED should permanently stay on.

Register the device

Once the firmware upgrade is completed, you can register the device in the Unwired Edge Cloud Console. Make sure to either:

  • have a supported SIM inserted in one of the slots, or

  • connect the device through the WAN port to a network with DHCP and Internet access, just like you would connect a regular computer.

Please refer to Adding a device for instructions on how to add your device and Unwired Device Types to get the exact device type for your model.

For registering your device, you’ll have to use the LAN MAC address. You can find the MAC address on the box your device came in or on a label on its underside (see picture).